Frequently Asked Questions

You can upload 5 images.

The image should be less than 3 MB and have an aspect ratio of 3:2 (width major). Formats acceptable are jpg and png.

Raisefree believes that all effort put into the campaign deserves to be paid off. Therefore, you receive all of the funds you have raised even if you do not meet your fundraising goal.

You keep every fund you raise!

The campaign countdown starts once the campaign is validated by Raisefree Administrator.

The maximum duration is 90 days. However, you can reach out to the Raisefree Team to extend your deadline.

Deadline can be extended if the cause is genuine and verified by our Team.

The person who creates a campaign is the Campaign Owner

People who are nominated by a Campaign Owner to work for a campaign are Co-owners.

You can add co-owners under the Admin section when you create or edit your campaign.You can add upto 3 co-owners.

To access the campaign:

• Register / Login on Raisefree
• Click on the dropdown under Username
• Click on My Campaigns
• You should be able to see the campaign there

A co-owner can

• Validate team requests
• Enable/disable teams
• Edit campaign
• Edit team details

Yes, you can! You can create your own perks as well.

No, perks are not mandatory.

Yes, you can create a perk even after a campaign is live by going to “Perks” under “My Campaigns”.

You can edit or delete a perk only if has not been selected by a contributor. Once a perk has been selected, it cannot be edited or deleted.

The beneficiary / campaign creator is responsible for shipping the perks.

You can edit the campaign or submit it for validation.

Pending banner indicates your campaign is still being verified by the administrator.

After submitting, the campaign go through an approval process. Once the campaign is approved , it goes live on the Raisefree platform.

Before approving a campaign, we go through all the details provided by you. We will contact you for any missing items or if we feel your campaign needs and can be enhanced. The checklist including but not limited to -

• Cause - Is it a social good cause that aims to help the community.
• Title - Whether your title is apt and conveys the essence of your campaign.
• Description - Will the contributors understand your aim and the cause you raising funds for.
• Story - Have you provided adequate information for the contributor to make his or her decision to contribute.
• Social Reference - If you have provided details to your social media and whether you or your organization popular.
• Website check - Whether the link to the website or Facebook page is working and related to your cause and/or belongs to you.
• Founder/Management - How motivated and active is the founder and management of the campaign.
• Feasibility - Is it feasible to achieve your goal in the stipulated time.
• Images - Are the images high resolution and appropriate.
• Video - A relevant video.

Please read the FAQ section and our crowdfunding guidelines sections thoroughly to understand the criterion of selection. If you feel you need more information, you can reach out to the Raisefree Crew to find out why your campaign was rejected.

You can edit the campaign or submit it for validation.

Pending banner indicates your campaign is still being verified by the administrator.

After submitting, the campaign go through an approval process. Once the campaign is approved , it goes live on the Raisefree platform.

Before approving a campaign, we go through all the details provided by you. We will contact you for any missing items or if we feel your campaign needs and can be enhanced. The checklist including but not limited to -

• Cause - Is it a social good cause that aims to help the community.
• Title - Whether your title is apt and conveys the essence of your campaign.
• Description - Will the contributors understand your aim and the cause you raising funds for.
• Story - Have you provided adequate information for the contributor to make his or her decision to contribute.
• Social Reference - If you have provided details to your social media and whether you or your organization popular.
• Website check - Whether the link to the website or Facebook page is working and related to your cause and/or belongs to you.
• Founder/Management - How motivated and active is the founder and management of the campaign.
• Feasibility - Is it feasible to achieve your goal in the stipulated time.
• Images - Are the images high resolution and appropriate.
• Video - A relevant video.

Please read the FAQ section and our crowdfunding guidelines sections thoroughly to understand the criterion of selection. If you feel you need more information, you can reach out to the Raisefree Crew to find out why your campaign was rejected.

A Team owner is a person who helps you rally your campaign.

• Log into your crowdera Account.
• Go to My Campaigns.
• Select the campaign.
• Click on the Activity.
• Select Invite Members.

It’s simple, they go to the campaign detail page via Discover, click on “Teams” and hit Join Us!

Owner/ Co-owner have the authority to validate or discard a team request. Follow these steps:

• Log into your crowdera Account.
• Go to My Campaigns.
• Select the campaign.
• Click on the Activity.
• Select Validate/Discard Team.

Yes you can disable an existing team by following these steps.

• Log into your crowdera Account.
• Go to My Campaigns.
• Select the campaign.
• Click on the Activity.
• Select Validate/Discard Team.

Only Owner/Co-owners can enable/disable a team.

Yes, you can edit a Team’s fundraiser page. To edit a Team’s fundraiser go to Teams page from Manage Campaign, select the Team member whose page you want to edit. Now you will be on their fundraiser, go to Teams and click on Activity dropdown. You will see edit fundraiser.

Yes, you can comment on a Team’s individual fundraiser.

Access your campaign through the Discover page. Under the images displayed you will find all the necessary social media tools. Raisefree also provides a short link to your campaign that can be used to share your campaign on social media.

We have noticed that the campaigns that can rally about 30% of the funding immediately upon launch have a higher success rate. Therefore, we recommend that the initial 30% funding comes from your existing network and supporters. Share your campaign with your inner network as soon as you create it and encourage them to share it on their social media networks as well.